Malaysian Telcos Vow to Protect Customer Data While Cooperating with Regulators

Kuala Lumpur, June 8, 2025 – Three major Malaysian telecommunication companies have pledged their commitment to data privacy while cooperating with government regulators. Celcom Digi stated, "We have been in close discussions both directly with the Commission and as part of wider industry deliberations for strong governance in the analysis of customers’ personal data, and will continue to ensure adequate processes and controls remain in place." TM echoed this sentiment, emphasizing their commitment to tight security protocols and full compliance with all relevant laws. U Mobile also expressed support for the initiative, highlighting their dedication to maintaining the highest standards in data handling. This collaborative effort assures customers that their data remains protected while supporting regulatory initiatives.