La Nueva España
Polémica en Ibiza: denunció un cobro de 12 euros por un gancho de bolso y ahora…
Lo que parecía la anecdota del verano se ha convertido en uno de los escándalos más comentados de la isla pitiusa
1k
263k
7k
4M
Ibiza Restaurant Sues Woman for €36,000 After Viral Bag Hook Charge Complaint
Ibiza, Spain – A recent incident in Ibiza has sparked a social media outcry and escalated into a legal battle after a woman was reportedly charged 12 euros for a bag hook at a local Japanese restaurant. The woman, who has not been publicly identified, shared an image of her receipt online, which quickly went viral across various platforms. The receipt, displaying a 12-euro charge for an item labeled "gancho bolsa" (bag hook), prompted widespread discussion among consumers and drew the attention of consumer protection associations. Organizations like FACUA, a Spanish consumer advocacy group, reportedly reached out to the woman, offering support and guidance. In response to the public backlash, the restaurant has issued a statement claiming the charge was an "error" that was corrected before the customer completed her payment. However, the restaurant has since initiated legal proceedings against the woman, demanding 36,000 euros in compensation for alleged defamation and damage to their reputation. They assert that the viral post led to a significant decrease in reservations. The case highlights growing concerns over hidden fees and consumer transparency in the hospitality sector, while also raising questions about the legal implications of social media complaints and their impact on businesses.
