
Jet2 passengers devastated as plane lands and captain is 'disappointment' too
A Jet2 plane was forced to make a diversion to Venice, with the captain issuing an empathetic address to customers
A Jet2 flight bound for its destination was unexpectedly canceled today after its crew exceeded their permitted working hours due to a prior medical emergency. Passengers on board were informed by the captain that the inbound flight had to divert to Venice to address a critical medical situation, leading to the crew reaching their maximum operational time. The captain addressed the passengers directly, stating, "We have run out of hours because on the way here we had a medical emergency, somebody was critically ill, so we had to divert into Venice." He further explained that passengers would need to disembark and that Jet2 agents would arrange accommodation and transport for them. The unexpected cancellation left passengers disappointed, with the captain acknowledging their frustration. The incident highlights the complex logistical challenges faced by airlines when unforeseen events impact flight schedules.
A Jet2 plane was forced to make a diversion to Venice, with the captain issuing an empathetic address to customers