DoorDash's Algorithm Frustrates Drivers: Duplicate Orders and Low Pay

DoorDash Driver Shares Frustration Over Duplicate Low-Paying Orders: 'It's a Double Hit!' Gig workers using DoorDash frequently encounter low-paying orders, impacting their acceptance rates. One driver, using the video-sharing app TikTok, highlighted this issue using a humorous approach. The video, which has garnered significant views, shows the driver receiving the same low-paying order twice. "Gotta love when your acceptance rate matters to you and you get these duplicate orders that you already declined for 25 cents more!" the driver stated in the video's description. The video sparked a conversation among other gig workers who shared similar experiences. This highlights the need for transparency in the algorithms used by gig economy platforms. Experts suggest that these platforms should consider fairer compensation models and improved communication with drivers to address such issues and improve worker satisfaction.