Belarusian Bank Branch Refuses Coin Deposit, Sparks Customer Outcry in Gomel

GOMEL – A resident of Gomel recently shared a video detailing a challenging experience at a Belarusbank branch, where he attempted to deposit a significant amount of Belarusian coins. The individual, who had accumulated approximately 40 rubles in various denominations, reported that a bank cashier refused to accept the coins, citing the absence of a coin-counting machine and the potential for a queue, despite no other customers being present at the time. According to the customer, the cashier displayed an aggressive demeanor, questioning why she should be responsible for counting them and arguing about a potential queue. He stated that he did not count the coins beforehand, believing it was the bank's responsibility to process legal tender. The customer expressed his frustration, emphasizing that coins are official currency and should be accepted without issue. The incident raises questions about banking procedures and customer service standards, particularly regarding the acceptance of coins for deposit. While some online commentators suggested depositing coins at retail stores or pharmacies, others echoed similar negative experiences with banks, highlighting the inconvenience faced by citizens attempting to use or deposit small denominations.

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Белорус принес в банк целый пакет монет

Ими он решил пополнить карточку.