Dealership's Secret: How They Avoid Auction Nightmares

Car Dealership's Rigorous Inspection Process Ensures Smooth Auction Arbitration A Utah-based car dealership, EV Auto Alex, uses a detailed inspection process to avoid issues during auction arbitration. The owner, Alex, explains that when cars arrive, employees check for exterior damage noted in the condition report. "We follow the condition report right off the truck and note any dents, curb rash, or new scratches," says Alex. Interior inspections are done after the car is off the truck, checking for undisclosed issues like smoke smell or stains. This thorough process ensures that the dealership meets arbitration deadlines and avoids disputes, demonstrating a commitment to transparency and customer satisfaction. The video showcases the importance of meticulous inspections in the used car market.