Perth Family Battles Airbnb Over Hidden Camera Fallout

Perth, Australia – A family's holiday turned into a privacy nightmare after they discovered a hidden camera in their "private" Airbnb rental, an incident that has since escalated into a dispute over alternative accommodation and reimbursement. The couple, known as HardmanFam, shared a follow-up video detailing the ongoing challenges they face with Airbnb's customer service.The initial incident, which prompted the family to immediately vacate the property, involved finding a camera discreetly placed within their rented accommodation. "It really spooked us, and the safety of the family, three little kids, is what meant the most," stated the male half of the couple in their recent update. Following the discovery, Airbnb reportedly offered to move the family to an equivalent four-bedroom property in Perth's CBD and cover the cost of a hotel for one night.However, the family claims that Airbnb's commitment has since wavered. "The promise of 'we'll pay the difference' has kind of fallen away," the male speaker explained. His wife added, "The customer service has not been the best, and they've gone very quiet." The family is currently staying in a hotel they paid for, with an unfulfilled promise of reimbursement, and remains without confirmed accommodation for the rest of their stay in Perth. They are now appealing to the public for support, encouraging viewers to share their story and tag Airbnb in an effort to prompt a resolution.

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Schock: Familie entdeckt Kamera in Airbnb – ist das erlaubt?

Eine Familie hatte für ihren Urlaub ein Haus über Airbnb gebucht. Im Wohnbereich entdeckten sie eine Kamera – ist das erlaubt?