Hotel No-Shows: The Hidden Legal Risks for Travelers in Japan

Osaka, Japan – Travelers are being reminded of the serious consequences of failing to cancel hotel reservations, even when payment is due upon arrival. A recent informational video from Hotel Relief Namba Daikokucho highlighted that simply not showing up for a booking, often referred to as a 'no-show,' can lead to legal repercussions. The video explained that while some guests might assume no action will be taken if they haven't paid in advance, hotels are prepared to pursue legal action. This is particularly true in cases involving large group bookings, significant financial losses incurred by the hotel, or instances of repeated non-cancellations by the same individual or group, which may be deemed malicious. "There are cases where customers do not come to the hotel even on the day of their stay," the video stated. "If ignored, in some cases, it can develop into a lawsuit." Hotels commonly have legal contracts in place to address such situations, and if the number of reserved guests is high, or if the case is clearly malicious, legal action may be taken. Therefore, travelers are strongly advised to cancel their reservations in advance if their plans change. This proactive step can prevent unforeseen legal disputes and financial liabilities, ensuring a smoother experience for both guests and accommodation providers.

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ホテルの予約を無断キャンセルすると…？スタッフが具体的な対応を解説「悪質な場合は裁判も」 | LIMO | くらしとお金の経済メディア

今回は、ホテルリリーフなんば大国町が投稿した「ホテルの予約を無断でキャンセルしたらどうなる？」をご紹介します。