Delivery Driver's Kindness Earns Huge Tip Boost

Delivery Driver's Act of Kindness Earns Generous Tip Increase A delivery driver in the US recently experienced an unusual situation that highlights the importance of customer service. Jessica Higgs, the driver, received a delivery order with an incorrect address. Instead of simply canceling the order, Higgs contacted the customer and arranged to deliver to the corrected location, even though it was further away. "I didn't mind dropping it off at the new address, especially since it was nearby," Higgs said. The customer, whose name was withheld for privacy reasons, was so grateful for Higgs's willingness to go the extra mile that they increased their tip significantly after the delivery. The customer's increased tip is a testament to Higgs's commitment to her job and her positive attitude. This story serves as a reminder that even small acts of kindness can make a big difference.