In a small Austrian company, an unusual method of collecting customer feedback led to an unexpected employee resignation. Mia, a former employee, shared her story in a recent video, describing the process as "bizarre." The company required customers to scan a QR code after purchase to complete a survey including their full name and purchase details. Mia's boss believed this would improve customer relations, but Mia found it intrusive and unnecessary. According to Mia, "It was so strange from every perspective." The unusual practice, combined with Mia's frustration, led to her resignation, highlighting the need for efficient and respectful feedback mechanisms. Mia's video has gone viral, sparking debate on social media about the appropriateness of such methods. The story serves as a reminder of the importance of balancing data collection with respect for customer privacy and employee well-being.
Sigurno ste barem jednom, skrolajući TikTokom, naletjeli na video Mije Nemčić; oštar komentar na neki loš dizajn, iskreno promišljanje o mentalnom zd…
