Mail Online
La Quinta hotels condemned over dystopian new check-in method
The bizarre encounter occurred at a hotel outside Fort Lauderdale, where a guest found himself checking into his room via video screen.
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Miami Hotels Introduce Virtual Check-In Kiosks for Streamlined Guest Experience
Miami, FL – Hotels in Miami are embracing cutting-edge technology to streamline the guest experience, with some establishments now offering virtual check-in kiosks. A recent video captured by a traveler demonstrates this innovative process, showing a seamless interaction between a guest and a remote hotel agent. The footage reveals a guest approaching a self-service kiosk equipped with a large screen displaying a live video feed of a hotel representative. The agent, identified as Stevenson, guides the guest through the check-in procedure, including verifying reservation details and providing instructions for signing a digital registration form directly on the screen. The system then efficiently processes the information and dispenses room keys. This virtual check-in method aims to enhance convenience for travelers, offering a quicker and potentially more efficient alternative to traditional front desk interactions. It represents a growing trend in the hospitality sector towards automation and contactless services, adapting to evolving guest preferences and operational efficiencies.
The Mary Sue
'This is getting wayyy out of hand. This is 100% absurd': Guest checks into Mia…
The Miami La Quinta hotel has gone viral on TikTok after user @languageguy1 revealed its new check-in process.
