Customer Discovers Wood in Chili's Order, Faces Support Hurdles

A food safety incident has drawn attention after a customer, Lolo M, reported finding wood in mashed potatoes ordered from Chili's Grill & Bar in Humble, TX, via Uber Eats on October 27th, 2025. The customer documented the discovery, stating, "This is literally wood, and I almost choked on it." The $63.29 order did not receive an immediate resolution from either Chili's or Uber Eats. Lolo M reported Uber Eats provided a generic response, promising contact within 24 hours, which was deemed unsatisfactory. This incident highlights potential lapses in food quality control and challenges consumers face in resolving complaints with major services.

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Texas Woman Claims She Found a Piece of Wood in Her Mashed Potatoes from Chili’…

A woman from Humble, Texas, who ordered mashed potatoes from Chili’s, claims she found a piece of wood in her food.