Local Bakery Responds to 'Burnt Cookie' Criticism with Transparency

Summerville Bakery Addresses Customer Concerns About 'Burnt' Cookies Summerville, SC – A local bakery, Swank Desserts, recently addressed customer feedback regarding the appearance of their cookies. A video posted by the bakery's owner, Danetra, shows a side-by-side comparison of a burnt cookie and a perfectly baked one. The video explains that the bakery prioritizes a specific baking process to achieve a golden-brown exterior and a gooey interior. "We don't do underbaked cookies," Danetra states in the video, emphasizing their commitment to quality. The video also highlights the bakery's various cookie offerings, including their popular s'mores cookies. The response demonstrates Swank Desserts' dedication to customer satisfaction and maintaining high standards in their baking.