Wedding Chaos: Hotel Double-Booking Leads to Legal Complaint

Mexico City Hotel Double-Books Wedding, Bride Files Complaint A recent wedding in Mexico City took an unexpected turn when the hotel venue double-booked the couple's event space. Ms. Raque, the bride, shared her experience on TikTok, detailing how the hotel failed to honor their contract and booked four events on their wedding day, including two in the room reserved for the ceremony. "They booked those four events and two of them took place in the room where we were supposed to get married," Ms. Raque stated in her video. Despite the setback, the wedding proceeded in a different location. Ms. Raque chose to file a legal complaint with PROFECO, Mexico's consumer protection agency, to prevent similar incidents from happening to other couples. The incident underscores the importance of carefully reviewing contracts and seeking redress when businesses fail to meet their obligations.