Wildberries App Glitch Causes Pickup Delays for Belarusian Shoppers

Wildberries App Update Delays Frustrate Belarusian Shoppers Grodno, Belarus – Wildberries, a popular online retailer, is facing criticism from Belarusian customers over delays in updating order pickup information on its mobile app. Many shoppers report arriving at pickup points only to find their orders are not yet available, despite the app showing a 'ready for pickup' status. "I've experienced this several times," says Natasha Dovgel, a local influencer who made a video about the issue. "The app says it's ready, but you have to wait two hours before you can actually get your order." Dovgel's video, which has gained traction online, highlights the frustration caused by inaccurate app notifications. The issue appears to be widespread, with numerous comments on social media echoing similar experiences. The lack of timely updates forces customers to make unnecessary trips and spend extra time waiting. While Wildberries has not yet issued a public statement, the growing number of complaints suggests a need for improved app functionality and communication with customers. The situation underscores the importance of accurate and reliable information in the online shopping experience. Consumers expect transparency and efficiency, and retailers need to address technical glitches that impact customer satisfaction. The hope is that Wildberries will take steps to resolve this issue and improve its app's functionality to better serve its Belarusian customers.