Local Eatery Improves After Online Food Reviewer's Criticism

VENEZZIOLA Sanguchería in Santiago, Chile, has improved its customer experience after receiving feedback from a local food reviewer. Otakin, a popular food reviewer on social media, initially criticized the restaurant's french fries in a recent video. "The papitas (fries) were not good," Otakin stated in his review. The restaurant responded to the feedback and upgraded their fries. In a follow-up video, Otakin praised the improved quality of the french fries. The restaurant also offers a unique TequeBurger, which features tequeños instead of buns. The all-you-can-eat option is a popular draw for customers. VENEZZIOLA Sanguchería is a small but popular spot with outdoor seating. The positive resolution to the initial criticism highlights the importance of customer feedback for local businesses.