En Blau
Judit Martín recorda el seu passat com a teleoperadora, anècdota brutal: "Quan …
La còmica catalana ha explicat com eren les seves vuit hores darrere al telèfon i responent: '¿En qué puedo ayudarle?'
40
6k
386
80k
From Call Center Trauma to Comedy: How One Woman Found Humor in Repetitive Work
Judit Martin, a Speaker from "Les Males Decisions" Podcast, Shares Unique Call Center Experience BARCELONA – Judit Martin, known for her appearances on the "Les Males Decisions" podcast by Radio Primavera Sound, recently opened up about her past career as a call center operator, detailing both the challenges and unexpected creative outlets she discovered. Speaking from a studio setting, Martin described her years in the role as "horrendous," stating, "They literally plug you into a machine, and calls keep coming in." She recounted working eight-hour shifts, which she found mentally exhausting, leading her to feel "crazy" by the end of the day. However, Martin revealed that night shifts offered a unique advantage: fewer calls and no supervisors. This environment allowed her to experiment with different personas when answering calls. "I created a character that was a bit like me, but a fantastic woman," she explained, demonstrating a cheerful, helpful voice. She found this improvisation not only entertaining but also effective, as she "managed to get many clients" through these interactions. Martin concluded that these late-night hours became a "perfect space" for her to "try out characters and things," transforming a traumatic job into an unexpected training ground for her comedic and improvisational skills. Her candid reflections offer a humorous perspective on the often-overlooked realities of call center work.
