Ugandans Struggle to Access Government Services: Afro Mobile Platform Under Fire

Ugandans Face Challenges Accessing Government Services Through Afro Mobile Kampala, Uganda – A recent interview on Sanyuka TV highlighted the difficulties many Ugandans face when attempting to access government services via the Afro Mobile platform. Ffe Banno Ddala, a prominent Ugandan journalist, discussed various issues, including problems with contracts, the complicated submission process, and the lack of timely responses from government agencies. "People are struggling to get even basic services," Ddala stated. "The system is opaque, and there's a lack of accountability." He cited specific examples of individuals who had been waiting months for responses to their applications. The delays cause significant hardship and frustration. The interview also revealed the need for improved communication between the government and its citizens. Many Ugandans are unaware of the Afro Mobile platform's requirements and procedures. Ddala suggested that the government should provide clearer instructions and more accessible support to help people navigate the system. The government's response to these criticisms remains pending. However, the interview underscores the urgent need for reforms to ensure that all Ugandans can access essential services efficiently and effectively. This situation highlights the importance of transparent and responsive government services.