The Mary Sue
'Should young, able-bodied people use drive-up???': Woman uses Target drive-up.…
A Target drive-up enthusiast was worried to learn that some employees of the chain dislike fulfilling orders for able-bodied customers.
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Target Drive-Up Sparks Debate: Are Customers Being Judged for Convenience?
A recent social media video has sparked a debate among consumers and retail employees regarding the use of drive-up services, particularly at large retailers like Target. The video's creator, a mother of twin toddlers who is 21 weeks pregnant, shared her experience with Target's drive-up service being unexpectedly unavailable due to 'unfavorable weather conditions' on a clear, hot day. This incident prompted her to research the policy, leading her to a Reddit thread where numerous Target drive-up employees voiced frustrations about 'young, able-bodied people' utilizing the service. The content creator, who frequently uses the drive-up service for convenience due to her family situation, expressed concern over potentially being judged by employees. She highlighted that external appearances do not always reflect underlying needs for such services. The discussion underscores a growing tension between customer convenience and the demands placed on retail staff, raising questions about accessibility, perceived entitlement, and the unspoken rules of modern retail services.
