
Dealership's Missing Title Leaves Buyer in Limbo
Car Dealership Title Issue Highlights Consumer Rights A recent incident in the US highlights the potential pitfalls of car purchases and the importance of consumer protection. A customer, identified only as Alli, purchased a car from a dealership that subsequently revealed they lacked the vehicle's title. The dealership explained they acquired the vehicle from another company that failed to provide the title. This situation underscores the varying responsibilities dealerships hold depending on their source of inventory. "The dealership has a full responsibility to make sure they have the title of that car before they sell it," explains Delivrd, a personal car-buying advocate who's assisting Alli. However, the responsibility shifts if the vehicle was purchased through an auction, where the auction house assumes the responsibility for verifying titles. Alli is currently exploring her options, including seeking legal advice. Delivrd states, "Alli is not at fault here. Alli did nothing wrong." The advocate is actively working to find Alli a comparable vehicle at another dealership, ensuring a positive resolution to this frustrating situation. This case serves as a reminder for consumers to thoroughly investigate dealerships and understand their rights before purchasing a vehicle.