Car Return Nightmare: Advocate's Tips Help Buyer Keep Their Car

Car Return Nightmare Resolved: Advocate Shares Tips for Consumers In a recent incident in the US, a car buyer faced the unexpected demand for their vehicle's return by a dealership due to title complications. Tomislav Mikula, known online as "Delivrd," a personal car buying advocate, intervened, successfully helping the buyer retain their car. The situation highlights the importance of careful documentation and effective communication when purchasing a vehicle. "The dealership said they needed their car back; they couldn't title the vehicle," Mikula explained. After extensive back-and-forth, the dealership confirmed the title issue stemmed from the auction house, not the dealership itself. The resolution involved pressure and clear communication. Mikula emphasizes the importance of using email or text for all communication with dealerships to maintain a paper trail. "Do everything via email or text," he advises. "You want a paper trail if you ever have to go further with this." He also cautions against threats, suggesting that a firm but reasonable approach is more effective. Mikula's successful intervention showcases how consumers can navigate challenging situations with dealerships. His advice serves as a valuable guide for anyone facing similar issues, emphasizing the power of documentation and strategic communication.