McDonald's Customer Shares Viral Story of 'Casual Racism'

A McDonald's customer in Australia, Praveen Param, recently went viral after describing a racist encounter at a local restaurant. In a TikTok video, Param recounted how a cashier immediately assumed he was an Uber Eats driver based solely on his appearance. He stated, "It felt like a bit of a slap in the face." This wasn't an isolated incident; Param noted the frustrating frequency of such microaggressions. McDonald's responded with a statement emphasizing their commitment to inclusive and respectful workplaces and apologized for the customer's experience. They encouraged Param to contact their customer service team for further investigation. The video highlights the ongoing issue of casual racism and the importance of addressing microaggressions in everyday life. The incident serves as a reminder of the need for greater awareness and sensitivity in customer service interactions.