How to File a Data Protection Complaint Against Unsolicited Calls

Dealing with Unsolicited Calls: A Step-by-Step Guide to Filing a Data Protection Complaint In Spain, many consumers are frustrated by persistent unsolicited calls from companies. Maria de los Angeles, a Spanish citizen, recently shared a detailed video tutorial on how to effectively address this issue by filing a complaint with the Agencia Española de Protección de Datos (AEPD). Her video highlights a common problem and offers a concrete solution. Maria's video walks viewers through the online complaint process on the AEPD website. She emphasizes the importance of providing evidence, such as screenshots of the unwanted calls, and importantly, proof of registration with the Robinson List, a service designed to opt out of unsolicited marketing communications. "It's crucial to have this proof," Maria explains, "because it shows the company violated the law." The process involves selecting the relevant category (telecommunications), providing personal details, and uploading supporting documentation. Maria's video shows the entire process, making it accessible to those unfamiliar with online complaint procedures. Her experience underscores the power of consumer advocacy and the importance of utilizing available resources to protect personal data. The AEPD's website offers a straightforward method for addressing such issues, as demonstrated by Maria’s success in filing her complaint. This practical guide empowers consumers to take action against unwanted marketing communications.