Viral Sauna Confrontation at Hotworx Coralville Sparks Outcry Over Customer Conduct and Company Response

A recent incident at a Hotworx sauna in Coralville, Iowa, has sparked widespread discussion after a video surfaced showing a heated exchange between a female member and an impatient male member. The video, uploaded by user Eliza Carlsonn, captures the woman in a sauna, calmly asserting her right to remain for the duration of her booked session. According to the video, the man entered the sauna, claiming it was his scheduled time. "No, your session's over. I have it at 7:30," the man can be heard saying. However, the woman quickly corrected him, stating, "Yeah, it's 7:23, so I can have two more minutes until 7:25, and then you can come in." She further emphasized, "You can wait two minutes!" The man retorted, calling it "common courtesy" to leave early, to which the woman firmly replied, "Nope, I'm not scooting over. You can wait, be patient." The incident, which occurred on August 22, 2025, has garnered millions of views and thousands of comments, many expressing support for the woman and criticizing the man's behavior. Several commenters also directed their frustration towards Hotworx Coralville, alleging a lack of response to the situation and even suggesting the company was defending the man. "Hotworx coralville newest post is crazyyyyyy," one user commented, while another added, "hotworx defending him on their most recent post is messed up!!" The controversy has led some users to vow to cancel their memberships or avoid Hotworx altogether, highlighting the significant impact of such customer service disputes on public perception. Hotworx Coralville has yet to issue a public statement addressing the viral video or the allegations made by its members.

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