The Mary Sue
‘I should’ve at least got a refund’: Woman drives 2 hours away for Dave’s Hot C…
A woman is demanding answers from Dave's Hot Chicken after she drive considerably far only to end up with no food and no refund. m
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Mother's Two-Hour Drive for Dave's Hot Chicken Ends in Frustration and No Refund
Kansas City, MO – A local mother's attempt to surprise her hardworking fiancé with a meal from Dave's Hot Chicken turned into a frustrating ordeal, leaving her without food or a refund. Emily McGill, accompanied by her six-month-old baby, embarked on a nearly two-and-a-half-hour round trip to secure an online order from the popular chicken establishment. McGill initially drove to a Dave's Hot Chicken location in Lee's Summit, Missouri, only to discover it was not yet open. She then proceeded to a Kansas City location, where she had placed an online order and completed payment in advance. Upon arrival, she was met with a sign indicating the restaurant was closed due to a power outage. Despite her pre-paid order, McGill reported that staff informed her they could not provide the food or issue a refund. "I am livid," McGill stated in a video detailing her experience. "I drove almost two and a half hours at this point with a six-month-old for your chicken, and I'm out money now because I can't get a refund." McGill expressed her distress over the wasted time, effort, and money, particularly given her aversion to driving in city traffic. The incident highlights potential issues with online ordering systems not reflecting real-time store status and customer service protocols regarding pre-paid orders during unexpected closures.
