The Mary Sue
‘He immediately becomes nervous’: Florida Best Buy customer places $450 order. …
A Best Buy shopper says he got a notification that his order was picked up. The problem? He wasn't there—and it wasn't the first time.
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Best Buy Customer Alleges Employee Theft Scheme, Demands Investigation
Best Buy Customer Alleges Widespread Employee Theft, Cites Personal Experiences A customer, Eric, has come forward with serious allegations against Best Buy, claiming that employees are "actively stealing from customers" by charging items to their accounts and then picking them up from stores. Eric detailed two separate incidents within a six-month period, raising concerns about the retail giant's internal security and customer protection policies. According to Eric, the first incident occurred recently when he received an email confirming the pickup of an RTX 5060 TI graphics card, valued at $450, from a Best Buy location. "I was at a Katy Perry concert, and I wasn't even there," Eric stated, expressing his shock. Upon visiting the store, Eric claims he confronted the employee he suspected, who allegedly "immediately becomes nervous and starts tripping over himself," before issuing a refund without any further investigation. The second alleged theft, which took place in Sarasota, involved two ASUS ROG handheld computers. Eric reported that these items were charged to his account and picked up by employees without his presence. "This means that covertly, Best Buy employees are charging customers' cards and picking up the items, and Best Buy hasn't been doing anything about it," Eric asserted, highlighting what he believes is a systemic issue. The allegations have sparked a discussion online, with some former Best Buy employees corroborating similar incidents of internal theft. Best Buy has yet to issue a public statement regarding Eric's claims.
