Brazil's INSS Fraud: Retirees Struggle with Slow Government Response

Brazil's INSS Fraud: Retirees Struggle with Slow Government Response Brazil is grappling with a significant fraud affecting its INSS (National Institute of Social Security) benefit system. Thousands of retirees and pensioners have lost money due to fraudulent activities, and the government's response has been slow, leaving many struggling to recover their funds. The issue is particularly acute for older adults with limited digital literacy, as the primary method for reclaiming lost benefits is through a digital application. Journalist Miriam Leitão, a prominent commentator, criticizes the government's handling of the situation. "50% of digitally illiterate individuals are between 50 and 64 years old – precisely the demographic among retirees," Leitão points out, emphasizing the accessibility problem. She further stresses the urgency of providing in-person support, stating, "It's evident the government needs to establish a physical service channel. It's urgent." Leitão's commentary highlights the human cost of the slow bureaucratic response. While the government claims to have taken action, the lack of readily available, accessible channels for redress continues to hinder the recovery process for many affected individuals. The situation underscores the need for improved communication and support systems for vulnerable populations.