
‘This wouldn’t affect men’: Woman goes to Lowe’s to color-match Sherwin-William…
A woman is demanding answers from Lowe’s after a routine shopping trip left her feeling disappointed in the home improvement retailer.
A female Army veteran recently shared her frustrating experience at a Lowe's store, alleging a discriminatory policy regarding veteran discounts. The veteran, who has an 80% disability rating and a VA ID, encountered an issue when attempting to apply her military discount. Her married last name, adopted after her military service, did not match the name on her DD214, leading to the discount being denied by Lowe's system. The veteran stated that while Home Depot's system successfully processes her discount despite the name change, Lowe's system does not. She recounted an unhelpful and aggressive interaction with a Lowe's employee who insisted the discount could not be applied and dismissed her concerns about the policy's impact on women who change their last names after marriage. "The vast majority of men aren't changing their names when they get married, and women often times do when they get married, which would make it different than their DD214s," the veteran explained. She highlighted that the issue primarily affects women, arguing that the policy is inherently sexist. While a manager eventually resolved a separate pricing issue for an item she purchased, the core problem with the veteran discount remained unaddressed by the initial employee. The veteran expressed her disappointment and called on Lowe's to update its policies to better accommodate female veterans who have changed their names.
A woman is demanding answers from Lowe’s after a routine shopping trip left her feeling disappointed in the home improvement retailer.