DPD Driver Fired After Package Left Outside Goes Missing: Who Is Responsible?

A DPD delivery driver has reportedly been sacked after an expensive package he left outside a customer's home was subsequently stolen. The incident, captured on CCTV, highlights growing concerns over package security and delivery protocols. The footage shows the DPD driver placing the package behind a car in the customer's driveway. Crucially, the customer had explicitly requested in the delivery instructions that the package not be left outside, citing a recent increase in burglaries and package thefts in the area. Despite this, the driver proceeded to leave the item, even taking a photo of it to confirm delivery on the tracking website. Upon returning home, the customer discovered the package was gone. While the DPD tracking system indicated the item had been successfully delivered, the physical absence of the package led to a dispute. This incident raises important questions for both consumers and delivery companies regarding liability and the measures taken to ensure safe delivery of goods.