Pet Owners Alarmed After Finding Boarding Facility Closed and Unresponsive

A distressing situation unfolded recently when a pet owner, identified as Dixie Grace, found herself unable to retrieve her dog from a boarding facility after a five-hour drive. Arriving slightly ahead of her scheduled pickup time, Grace discovered the facility's doors locked, lights off, and no staff on site. Her repeated attempts to contact the facility via phone and social media went unanswered.The incident, which Grace documented in a video, revealed that she was not alone. Several other pet owners were also waiting outside, expressing similar concerns about their animals' welfare. "I pulled up after driving over five hours back from our vacation to pick up our dog," Grace stated in her video, "and the doors are locked, lights are off, nobody's here. Nobody's answering the phone."The situation sparked a lively discussion online, with many viewers offering advice. Some suggested patience, noting that "You wait for your appointment time," or that the facility might have "special pickup times on Sundays/holidays." Others expressed alarm, with one commenter stating, "Oh my goodness! I’d never board my dog. If I can’t take her or my family won’t watch her I wouldn’t go. I’d be a wreck and not enjoy one second!" The incident highlights the anxieties pet owners face regarding their animals' care, especially during unexpected closures or communication breakdowns.

The Mary Sue

6 days ago

‘What should I do?’: Alabama dog mom drives over to pick up her pup from the ke…

A woman pulls up at the dog kennel where she boarded her dog, excited to pick up her pup. However, she notices the facility is closed.