The Mary Sue
‘That girl takes her job too seriously’: New York woman goes to Costco. Then th…
A woman taking a quick trip to Costco was baffled when an employee told her she couldn’t come back if 'he’s' not with her.
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Costco Customer Alleges Misgendering and Membership Dispute at Checkout
A recent incident at a Costco store in the United States has sparked significant online discussion after a customer reported being misgendered and having her membership questioned by a cashier. The customer, known online as "Fat Pastry Chef," shared her experience in a viral video uploaded on October 31, 2025. She recounted that upon reaching the checkout, a Costco employee allegedly stated, "Oh, you can't shop here next time if he's not here." This remark, according to the customer, implied that the cashier mistook her for a male individual using another person's membership card. The customer, who is bald and was wearing a baseball cap at the time, was visibly taken aback by the cashier's assumption regarding her gender and identity. To clarify the situation and assert her rightful membership, she presented her Costco card, which clearly displayed her photo, confirming her identity as the legitimate cardholder. "That's me!" she exclaimed in the video, expressing a mix of frustration and disbelief. "She's like, 'That's not you on your photo.' I said, 'Yes, it is! What are you talking about?'" The incident has drawn considerable attention across social media platforms, with many viewers empathizing with the customer's experience and sharply criticizing the cashier's conduct as both rude and potentially discriminatory. Numerous commenters suggested various actions the customer could take, including reporting the employee to store management or directly to Costco's corporate office, highlighting a widespread concern for respectful customer service and accurate identity recognition.
