Customer Forced to Deep Clean Instacart Groceries Due to Cigarette Odor

A recent incident involving an Instacart grocery delivery has highlighted consumer concerns regarding product handling. On October 17, 2025, a customer, identified by their social media handle @realmrs.manigo, received a grocery order where multiple items reportedly smelled strongly of cigarettes. The customer documented the extensive cleaning process undertaken to remove the odor from various packaged and bottled goods in their kitchen sink. The video, which quickly garnered significant attention, shows the individual meticulously washing each item with dish soap. While the experience was undoubtedly frustrating, Instacart reportedly addressed the issue by fully compensating the customer for the affected order. This incident underscores the importance of delivery service protocols and customer satisfaction in the rapidly growing online grocery market. Consumers expect their goods to arrive in pristine condition, free from external contaminants.

The Mary Sue

yesterday

‘I would’ve told them they need to refund me’: Florida woman orders groceries f…

A woman uses Instacart grocery delivery to save time, but is frustrated when she has to scrub each item due to a cigarette smell.